Privacy Policy

Welcome

At Seraphina-Ra, we honor your privacy as deeply as we honor your healing journey. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (seraphina-ra.com) and interact with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name and email address when you submit our contact form or subscribe to our newsletter.
• Communication Data: Messages and inquiries you send through our contact form.
• Usage Data: Anonymous information about how you interact with our website, including pages visited and time spent.
• Device Information: Browser type, device type, and IP address for security and analytics purposes.

How We Use Your Information

Your information helps us:

• Respond to your inquiries and messages
• Send you requested resources, newsletters, and updates (with your consent)
• Improve our website and services
• Ensure the security of our platform
• Comply with legal obligations

Third-Party Services

We use trusted third-party services to enhance your experience:

• Kit (ConvertKit): For email newsletters and delivering free resources. When you sign up, your email is processed according to Kit's privacy policy.
• Amazon: Book purchases are handled through Amazon's platform and subject to their privacy policy.
• YouTube: Video content is hosted on YouTube and subject to Google's privacy policy.

Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. Third-party services (like YouTube embeds) may set their own cookies according to their policies.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Unsubscribe from our email communications at any time
• Opt out of non-essential data collection

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out through our contact form.